First Stop Mortgages and Loans

 

The Mortgage Code

A mortgage is one of the biggest financial commitments most people ever take on. The Mortgage Code was introduced by the Council of Mortgage Lenders to ensure that when choosing which type of mortgage and which lender, you are able to make an informed decision and one which is best for your particular circumstances.

By subscribing to the Mortgage Code we must have adopted the following service commitments:

That we have subscribed to the Mortgage Code and will provide our registration details if requested.

We are not "tied to" or representing the interests of just one lender and that we will be able to offer mortgage products from the market place as a whole.

We will ensure that all the services and products available to our clients comply with the Mortgage Code, even if they have their own terms and conditions.

We will act fairly and reasonably in all dealings with our clients.

We will give our clients information on services and products in plain language and explain any aspect of our dealings if the client says they do not fully understand.

Unless the client has already made their choice, we will help choose a mortgage that fits their client's needs.

We will ensure that our clients fully understand the financial implications of a mortgage and how the mortgage will work.

We will consider cases of financial difficulty and mortgage arrears sympathetically and positively.

To find out more about the Mortgage Code, click their logo>>

Also available in this section:

Repaying a mortgage
Redeeming a mortgage
Conveyancing
Important Notes
 
Our advisers are on hand to help, please use our enquiry forms
 Mortgage Calculator


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